Knowledge Base
Greenlight
Recent Articles
How to raise Greenlight Support Ticket Query?
Two ways for raising Greenlight Support Ticket Query 1. Login to Greenlight Support Portal (https://www.support.greenlightopm.com/portal/en/signin) Click on Add highlighted button to submit new ticket request Fill the required details and click on ...External Portal - Ability to view help text for each document type
What's New? Greenlight has introduced a feature that allows users to view the help text for each document type. How does it work? Users will be able to view help text for each document type. Please refer to the below screenshots. It will be shown ...Internal Portal - Ability to view VCAT flag
What's New? Greenlight has enhanced its functionality to record the VCAT flag in the Application detail section. How does it work? Users can now view the VCAT flag on the Application detail section. How do I enable it? Please contact the Greenlight ...Guide: Configuring 'Further Information Items' and Initiating 'Request for Additional Information'
To request Further Information: Select the application on submitted status that requires additional information. To Request Further Information 1. Select Additional Information in upper menu tabs or 2. Scroll down the page and find “Additional ...Ability to update the address details of referral agency.
What's New? Greenlight has introduced a feature, which allows the user to update the address details of referral agency. How Does It Work? How can I enable it? This feature has been enabled for everyone by default.
Popular Articles
How to report Prescribed Events to VBA (Greenlight)
Digital Signature
We value our environment, and in the hope of going Paperless and be ECO-Friendly, we gladly introducing the Digital Signature Function to Greenlight. Signing documents will never be easy as Greenlight's eSign Function. How can I eSign a document? 1. ...How to Add Amendment to Building Permit
This video explains How to Add Amendment to Building Permit in Greenlight Video. How to Amend a Building Permit - GreenLight
To Understand How Building Permit is Amended consider the following scenario A Building Permit was issued on an Application with Cost of Development as $10,000 (In January). Now, an amendment has to be made in month of February where new Cost of ...TAG Functionality in GreenLight
Tags can be added for any application as follows: You can specify predefined tags in system admin and also you will be able to add customized tags in application itself. Let's see how to add Pre defined tags in System Admin. 1. System Admin > Tag 2. ...