We know that processing an application may turn into more time consuming and complicated task, considering that remembering all required steps to be taken at each phase of processing. If you are required to send out a notification to the relevant recipient about the progress of the application it turns your job more and more complicated.
We at Greenlight always try to make your life easier.
Our Workflow takes care of all the thing discussed earlier on processing an application.
Let's see how the "Proceed to" Function works
Based on the image shown above on how the workflow works,
The different stages of application will be defined in the workflow and necessary tasks required to be completed will be shown by the "Proceed To"
Consider this,
When an application is lodged and the council staff looks at it, if he/ she wants more information on the same application just by click a button in the "Proceed to" drop-down he/ she can trigger an email asking for more information.
Upon receiving necessary additional information if the officer comes to a state to refuse the application after a thorough assessment, he/she can inform the applicant by clicking a button in "Proceed To" drop-down.
In a similar way, the tasks required to be completed by a council officer can be mapped to "Proceed To".