New South Wales
Construction Certificate
1. How to create a new application via Council Portal? 2. How to set up CC application? a. How to set up application data? (Example: Cost of works, Assigned Staff/ Manager/ Coordinator b. How to set up ABS related information? c. How to set up ...
Development Approval/Consent
1. How to create a new application via Council Portal? 2. How to set up DA application? a. How set up application data? (Example: Cost of works, Description, Assign Staff, Manager and Coordinator, DOP fields, Intended Use, Proposed Use etc) b. How ...
'Responded with Objection' option available in Residential Notification
GreenlightOPM Council Portal now has the option 'Responded with Objection' to be selected when adding a 'Residential Notification'. Please contact out Support Team on greenlight@evissupport.zohosupport.com if you have any questions.
Historic Application Option to enter Application Number
Greenlight has now introduced the feature to enter an 'Application Number' when the Application is selected as a Historic Application. Follow the below steps to enter an Application Number. 1. Lodge the Application via Council portal. Click the ...
Changes to calendar option in Applicant Portal
Greenlight now provides users with a larger choice of years to select in calendar option. Got questions? Please contact GreenLight Support on greenlight@evissupport.zohosupport.com.
Additional fields in User Registration Form Applicant Portal and Council Portal
We have added two more additional fields in Greenlight to submit "Licence No", "Category" in both Applicant Portal and Council Portal. Applicant Portal Registration: Account Details: Council Portal: Got questions? Please contact GreenLight Support ...
Fixed Referral Agency loading
We have fixed the bug in Referral agency section. It will load up only the relevant agency applies to your council. Got questions? Please contact Greenlight Support on greenlight@evissupport.zohosupport.com.
Addition hint text in Application Contact in Applicant Portal
We have enabled the functionality to add customized text as hint messages in Application Contact section in Applicant Portal. If you want to add these customized hint messages, Please contact Greenlight Support ...
Assign default values to Property Type field in Applicant Portal
By considering the feedback received from our valuable clients, We have introduced the ability to define a default value to the Property type field in Property Section in the Applicant Portal. This is customizable and if you want to assign a default ...
Limitation to the Number of Application Contacts
Note: This functionality is not enabled by default, please get into touch with our support team on greenlight@evissupport.zohosupport.com to enable this functionality. Greenlight OPM has now configured the ability to limit the number of Application ...
Add Subheading to Application Lodgement Page in Applicant Portal
Greenlight Applicant portal now provides the ability to add a subheading to the application lodgement page. This is fully customizable. If you want to configure these type of text to an application lodgement page please contact Greenlight Support ...
How to add Designated Development
Designated Development refers to developments that are high-impact developments (e.g. likely to generate pollution) or are located in or near an environmentally sensitive area (e.g. a wetland). There are two ways a development can be categorized as ...
How to add Integrated Development
Certain development applications require approval (such as a permit or license) from a NSW Government agency (also called an approval body) before a determination can be made by the local council (the consent authority). These are called integrated ...
Sharing a document with applicant
Documents stored in an application can be easily shared with the applicant. There are multiple ways to share a document with applicant. Share documents via Applicant Portal 1. Select the document(s) to be shared. 2. Click on "Access Control" 3. ...
How to add Building Work Details
This article will be explaining how to add edit ‘Building Work Details’ Click ‘Levy Details Button’ to add/edit Building work details in an Application. The following highlighted area would help you to update ‘Building Word Details’. Once you enter ...
How to generate Application Number
In Greenlight, the Application Number can be generated by the Council when the Council decides to Officially accept the Application. Note: This functionality is not enabled by default, please get into touch with our support ...
How to Submit a Swimming Pool Apa Application using Application Portal
How to Submit a Swimming Pool/ Spa Application for Registration using Applicant Portal Go to the Applicant Portal If the Applicant is a first-time user, he or she must first register using a valid email address Log in by inputting the username and ...
Swimming Pool/ Spa Registration Process - Council Portal
Swimming Pool/ Spa Registration Process How to Process a Swimming Pool/ Spa Registration Application from Council Portal Select “Building Applications” from below menu and chose new applications Go to “Application Type” and select “Pool Permits” from ...
How to change “Date Lodged” in Application Details
1. Go to the relevant Application using the Greenlight menu 2. Click “edit application” icon in Application Details 3. In the pop-up window go to “Date Lodged”. Click on the space in front of “Date Lodged”. This will make a calendar ...
How to change application created date in Application Details
1. Go to the relevant Application using Greenlight menu 2. Click “edit application” icon in Application Details 3. In the pop-up window go to “Date Lodged”. Click on the space in front of “Date Lodged”. This will make a calendar ...
Ability to delete and edit multiple conditions in Condition Templates in System Admin
1. In Greenlight menu go to System Admin. Click on “Condition Template”. 2. This will open the Condition Template page. Click the Department and the Application Type that the conditions need to be changed 3. How to delete all or ...
How to Set Up Auto Reminder
How to set up Auto Reminder Go to System Admin and select “Auto Reminder” Select the Application Type you want to set up “Auto Reminder” for. In this example it is for “Building Permit” Click the highlighted icon. This will generate a pop-up screen ...
Edit Multiple Document Option
Now GreenLight will allow you to edit multiple documents together. Details like document type, comments and access controls can edited by using this feature. Kindly follow the below steps to edit multiple documents at once. 1. Select the documents ...
Workflow Enhancements in Greenlight
Greenlight now provides ability to perform following functions in Workflow, 1."Copy To" function in transitions In workflow, you will be able to perform email CC function. In Workflow,you can specify Hard coded Email,Username or Contact Group. 2. ...
Decision section - Ability to type date
Greenlight now allows you to type in a date in Decision section Now you will be able to type in date which prefills into dd/mm/yyyy format automatically
Document Source Type
When Adding or editing each documents we can select the Document Source Type Name from drop-down. After adding a document, select Document source type: The purpose of this feature is to determine from where the document is came from.
Enhanced application search
Now you can search for an application by, 1. Select Department 2. Selecting Application type Please note that available Departments and Application types will be listed in corresponding drop down list.
Auto Populate Country as ‘Australia’ when adding contacts
Greenlight will auto populate 'Australia' as country when adding a contact. This change is applied to both Applicant portal and Council portal in following scenarios. In Council Portal, 1. When adding an application contact in application. 2. ...
TAG Functionality in GreenLight
Tags can be added for any application as follows: You can specify predefined tags in system admin and also you will be able to add customized tags in application itself. Let's see how to add Pre defined tags in System Admin. 1. System Admin > Tag 2. ...